Pay for calls. Keep the revenue.
Every plan is a monthly credit allotment plus the tools around it. Calls only ever burn the credits they use. Start free, upgrade when the recovered orders say so.
Free trial creditsNo setup feeCancel anytime
Lite
Dip your toe in with automated cart-recovery calls.
- Your AI cart-recovery caller
- Speaks English, Spanish & Arabic
- One call per shopper
- Auto email + discount delivery
- Knowledge base
- Live dashboard
Starter
Everything a store needs to start recovering carts.
- Everything in Lite
- +5 more languages (German, French, Italian…)
- Calls back missed shoppers (2 attempts)
- Custom discount control
- Full call transcripts
- Call recordings
- Analytics
Pro
The full recovery toolkit.
- Everything in Starter
- +15 more languages (Japanese, Mandarin, Hindi…)
- Up to 3 attempts incl. a next-day callback
- AI deep-analysis
Growth
Work your whole customer list, not just the carts.
- Everything in Pro
- All 50 languages
- Anna — wins back customers who've gone quiet
- Ellie — asks how the order went, a week after it lands
- Voicemail messages instead of a silent hang-up
- Export calls & recoveries (CSV)
- Priority support
Business
High-volume recovery.
- Everything in Growth
- Email from your own domain
- Dedicated account manager
Premium
Maximum throughput before going custom.
- Everything in Business
- Dedicated success manager
- Personalized onboarding
Scale Custom volume
White-glove recovery for stores scaling hard — custom-built around your volume.
- Everything in Premium
- Custom credits & limits, tailored to your volume
- Dedicated account manager
- Dedicated support email & direct phone line
- 24/7 priority support
- White-glove onboarding & setup
Inbound calls Add-on
Give your store its own phone number and let Maya answer it — where’s my order, delivery and returns questions, and the shopper who was about to buy and got stuck.
- One number, yours alone — never shared between stores
- She looks up the caller’s own order and answers from your real policies
- Honest about what she can’t do, and hands it to your team by email
- Opens in English, offers the caller’s own language
- Calls use your credits at 1 credit a minute
- US and Canada numbers today
On Pro and above, on top of your plan. Switch it on or off from Billing.
How credits work
1 credit = $0.20
Plans include a monthly allotment; top-ups are one tap away when a busy week burns through it.
A typical US call ≈ 2–5 credits
Credits meter by the minute at your shopper’s destination rate, rounded up to the next whole minute, the same way phone carriers bill.
No connect, no spend
If a call never reaches your shopper, its reserved credits go straight back to your balance.
Per-minute call rates
All-in: carrier and AI included. The full country list lives in the app’s Call rates tab.
| Destination | Code | Credits / min | USD / min |
|---|---|---|---|
| United States / Canada | +1 | 1 | $0.200 |
| United Kingdom | +44 | 1 | $0.200 |
| United Arab Emirates | +971 | 2.45 | $0.490 |
| Australia | +61 | 1.2 | $0.240 |
| Germany | +49 | 2.9 | $0.580 |
| France | +33 | 1 | $0.200 |
| Spain | +34 | 1.8 | $0.360 |
| Saudi Arabia | +966 | 2.55 | $0.510 |
| Japan | +81 | 1.8 | $0.360 |
| Mexico | +52 | 1.05 | $0.210 |
Start free. Upgrade when the orders come back.
Install in minutes. Pickup finds your abandoned checkouts and places its first calls today.