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Pickupby Exil AIGet Pickup
AI voice cart recovery

The carts they abandoned,
called back.

Pickup phones every abandoned checkout with a warm, human-sounding AI agent, fluent in English, Spanish, and Arabic. It handles the objection, emails the checkout link (and a discount when you choose to offer one), and recovers the sale while they’re still interested.

Install from the Shopify App Store Watch a real recovery call

No setup feeFree credits to startCancel anytime

A voice that actually talks

Not a robocall. A natural agent greets the shopper by name, hears the real objection, and gives them a reason to come back.

Speaks your customers’ language

Fluent English, Spanish, and Arabic on every call. Your AI agent matches the shopper and switches automatically, no setup.

Closes on the call

Emails the checkout link mid-conversation (plus a discount when you choose to offer one) so they finish in a couple of taps.

Every call, measured

The whole recovery funnel in one clean dashboard: transcripts, outcomes, recovery rate, cost per call.

Watch a real recovery

See Pickup win back a cart, live

A real AI voice call: the agent hears the objection, offers a discount, emails the checkout link. And the order comes back.

See it in action

The recovery desk that never sleeps

Pickup lives right inside Shopify admin. Every abandoned checkout, called back and accounted for.

Pickup dashboard — recovered revenue, orders, conversion rate and call outcomes
Recovered revenue, orders, and live call outcomes, measured the moment a cart comes back.
Pickup call log — a transcript and outcome for every recovery call
Every call transcribed, with the recovered order attributed back to it automatically.
Pickup AI voice agents — named and multilingual
Named voice agents that recover carts in English, Spanish & Arabic.
Pickup knowledge base — products, policies and FAQs
It answers from your products, policies and FAQs, so every answer is right.
Alice, the in-app AI assistant
Alice, your in-app assistant, answers questions and takes action for you.
Pickup settings — calling hours, voicemail, discounts and do-not-contact
Calling hours, voicemail, discounts and do-not-contact: fully in your control.

How it works

  1. 1A shopper leaves without checking out.
  2. 2Pickup calls them within minutes, in their own language.
  3. 3They finish the order from the checkout link in their inbox.

Questions, answered

Does Pickup really call my customers?
Yes. A real AI voice agent phones each shopper who abandons checkout, has a natural conversation, handles the objection, and emails them their cart link so they can finish.
What languages does it speak?
English, Spanish, and Arabic. The agent detects the shopper’s language on the call and switches to it automatically. No setup needed.
How much does it cost?
Start free with trial credits. Paid plans are usage-based: you only pay for the credits a call uses, from a few dollars a month up to custom Scale plans for high volume.
Is it respectful of my customers and the rules?
You set the calling hours and daily caps, and every number is checked against do-not-contact lists before a call is ever placed. You stay in control.
What if the customer doesn’t answer?
Pickup automatically retries missed calls based on your plan (up to a few attempts, spaced out and always inside your calling hours), so a single missed call is rarely the end of the recovery.
How long does setup take?
Install from Shopify and Pickup auto-detects your abandoned checkouts and builds its knowledge base from your store. You can place a test call within minutes.

Read the full FAQ

Stop losing the carts you already earned.

Pickup phones every abandoned checkout for you, and only ever charges for the credits it uses.

Install from the Shopify App Store